City of Frisco Utility Billing Residential Transfer/Disconnect Logo
    • FOR OFFICE USE ONLY 
    • City of Frisco Residential Transfer/Disconnect 
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      ** A copy of the account holder's driver's license is required
      for all transfer service requests **

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    • Transfer Service 
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    • ***No same day connections or disconnections can be processed after 4:30pm.***

      ***Please choose the following available business day.***

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    • ***No same day connections or disconnections can be processed after 4:30pm.***

      ***Please choose the following available business day.***

      • For Transfers only, the City of Frisco will bill you a $20.00 non-refundable transfer fee.
      • The City of Frisco will also bill you a $25.00 non-refundable Administrative fee on each account.
      • A 24-hour notice is required for all new service accounts. All service requests must be in writing from the account holder.
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    • Disconnect Service 
    • Please enter a valid FORWARDING address

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    • ***No same day connections or disconnections can be processed after 4:30pm.***

      ***Please choose the following available business day.***

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    • The 95 gallon Trash cart and 95 gallon Recycle cart will be provided for you and delivered within 5 business days from your start date. Existing homes already have carts. It is the customer's responsibility to verify the number of carts you are being billed for. The City charges an additional fee for each extra trash cart.

      **All Delinquent Accounts will be sent to a Collection Agency**

      City of Frisco
      6101 Frisco Square Blvd; Frisco, TX 75034
      Phone: (972) 292-5575 Fax: (972) 292- 5585
      E-mail: utilitybilling@friscotexas.gov

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