City of Frisco Utility Billing Residential Transfer/Disconnect

Time

Hour Minutes

AM/PM Option
- Disconnect Account #
- Verification
  
  Transfer FeeSame-day FeeE-BillingAdmin Fee
- New Account #
- Call Center #
- Completed by:
- Please ensure you are using Chrome, Edge or Safari web browser.
  Internet Explorer is NOT recommended.
  
  ** A copy of the account holder's driver's license is required
  for all transfer service requests **
- First Name*
- Middle Initial
- Last Name*
- Phone 1*
  Format: (000) 000-0000.
- Phone 1 Type*
- Phone 2
  Format: (000) 000-0000.
- Phone 2 Type
- Phone 3
  Format: (000) 000-0000.
- Phone 3 Type
- E-mail*
  example@example.com
- Sign Up
  
  Please sign me up for E-Billing. I understand that I will NOT receive a paper statement.Please sign me up for the FREE weekly email with lawn watering advice for Frisco residents.
- Driver's License State*
- Driver's License Number*
- Upload Driver's License*
  
  Cancelof
- Social Security # (last 4 digits)*
- Date of Birth*
  
  MonthDayYear
  Date
- Type of Request*
  
  Transfer ServiceDisconnect Service
- CURRENT Frisco Street Address*
- Current City*
- Current State*
- Current Zip Code*
- Date to Disconnect (Normal Business Day)*
  
  MonthDayYear
  Date
- ***No same day connections or disconnections can be processed after 4:30pm.***
  
  ***Please choose the following available business day.***
- NEW Frisco Street Address*
- New City*
- New State*
- New Zip Code*
- Status*
  
  OwnLease
- Date to Connect (Normal Business Day)*
  
  MonthDayYear
  Date
- ** Same day connection fee ***
  
  Please click to acknowledge that SAME DAY connections will be billed an additional non-refundable $25.00 for each account.
- ***No same day connections or disconnections can be processed after 4:30pm.***
  
  ***Please choose the following available business day.***
- Mailing Street Address*
- Mailing City*
- Mailing State*
- Mailing Zip Code*
- - For Transfers only, the City of Frisco will bill you a $20.00 non-refundable transfer fee.
  - The City of Frisco will also bill you a $25.00 non-refundable Administrative fee on each account.
  - A 24-hour notice is required for all new service accounts. All service requests must be in writing from the account holder.
- Please upload a copy of your lease or closing documents for the service residence.*
  
  Cancelof
- Disconnect Service Street Address*
- Disconnect City*
- Disconnect State*
- Disconnect Zip Code*
- Forwarding Street Address*
- Please enter a valid FORWARDING address
- Forwarding City*
- Forwarding State*
- Forwarding Zip Code*
- Date to Disconnect (Normal Business Day)*
  
  MonthDayYear
  Date
- ** Same day disconnection fee ***
  
  Please click to acknowledge that SAME DAY disconnections will be billed an additional non-refundable $25.00 for each account.
- ***No same day connections or disconnections can be processed after 4:30pm.***
  
  ***Please choose the following available business day.***
- CONFIDENTIALITY REQUEST*
  
  I hereby request confidentiality of my personal information by the City of Frisco's UtilityI hereby withdraw my request for confidentiality.
- Signature of Customer*
  
  Clear
- DATE*
  
  MonthDayYear
  Date
- The 95 gallon Trash cart and 95 gallon Recycle cart will be provided for you and delivered within 5 business days from your start date. Existing homes already have carts. It is the customer's responsibility to verify the number of carts you are being billed for. The City charges an additional fee for each extra trash cart.
  
  **All Delinquent Accounts will be sent to a Collection Agency**
  
  City of Frisco
  6101 Frisco Square Blvd; Frisco, TX 75034
  Phone: (972) 292-5575 Fax: (972) 292- 5585
  E-mail: utilitybilling@friscotexas.gov
- Should be Empty: